Frequently Asked Questions
What does an office visit look like?
Expect our sessions to last 45–55 minutes. It is YOUR time, so you decide who you want to include in our sessions. I often share handouts, articles, and video clips, as well as give homework. I keep the office environment relaxed and do not dress up, so I want you to feel completely comfortable coming exactly as you are. (Yes, I am serious.)
Do you take my health insurance?
I accept KanCare, United, Blue Cross Blue Shield, Aetna, and Lawrence Memorial Hospital Employee Healthcare Plan. It is your responsibility to check ahead of session to ensure eligibility, co-pay, and deductible information. When you call to check make sure and ask if home visits and telehealth are covered on your particular plan.
What is the cancellation policy?
I ask that you please provide at least 24 hours’ notice if you need to cancel a visit. Appointments canceled with less than 24 hours’ notice are subject to a $110 cancellation fee. However, I understand that life happens! If you can’t make it in person, we can easily switch to a telehealth session so you can keep your appointment and avoid the fee. Additionally, you will never be charged for a late cancellation in the event of an emergency or if you or anyone in your home is ill.
How do I get started?
Simply reach out via email, text or phone. I have a totally paperless system so once we get you set up you will receive an online enrollment with all intake forms, privacy policies, releases, etc. This online enrollment MUST be complete before our first session since it includes necessary signatures and your insurance/payment information.
Do you offer telehealth services?
Yes! At this time most insurance is paying for services delivered through a secure tele/video format. If you have traveled, feel ill, or are simply not comfortable meeting in person we can easily arrange telehealth.